+43 1 226 5567
Booking complete
Your appointment is booked.
Your confirmation with all the details will arrive by email in the next few minutes. Everything else you need is on this page.
If you cannot keep your appointment, please cancel at least 24 hours beforehand. For later cancellations, the treating doctor may charge a cancellation fee. The details are set out in the terms and conditions.
What happens next
Three steps to your appointment
Confirmation by email
You will shortly receive an email with the date, time and practice. If it does not arrive, please check your spam folder.
Get your documents ready
Your e-card, any existing findings and a list of your medication. For children, please also bring the mother-child pass.
Arrive a few minutes early
Five to ten minutes are enough for registration. For a first visit, please allow a little more time.
For your appointment
What to bring
- e-card or another form of identification
- Previous findings relevant to your visit – laboratory results, images, doctors' letters
- A list of your medication – a photo of the packaging is fine too
- The mother-child pass if you are coming with a child
- A referral if you have been given one – it is not required
Sending findings in advance?
On request, reception will provide a secure upload link. You are also welcome to bring findings and referrals in person at any time – the practice team will scan them.
Fees
Wahlarzt practice
The doctors and therapists at MEDINO are self-employed, the doctors as Wahlärzte. After your appointment you will receive an invoice for submission to your health insurance fund. What is reimbursed is decided by the fund.
If you also hold supplementary insurance, you can submit the invoice there as well. Whether a refund is made, and how much, depends on your policy.
The treatment contract is concluded with the treating person in each case.
Location & directions
In the heart of Vienna – easy to reach, even in a lunch break
MEDINO is centrally located in the 1st district by the City Hall, Auerspergstrasse 6 – many patients fit the appointment around their daily commute.
By public transport: U2 Rathaus and tram 2 are three minutes' walk away, tram 46 Auerspergstrasse three minutes, U3 Volkstheater seven minutes.
By car: There are several car parks nearby:
Auerspergstrasse 6, 1010 Vienna
Separate entrance: Doblhoffgasse 9
For urgent appointments and patients with an infection.
Open the route in Google Maps
| Monday | 9am – 6pm |
| Tuesday to Friday | 9am – 8pm |
| Saturday | 10am – 3pm |
| Sunday | closed |
Changing your appointment
Something come up?
No problem – please cancel or reschedule as early as you can. The slot then goes to someone looking for an appointment at short notice.
Please do so at least 24 hours before the appointment. For later cancellations, the treating doctor may charge a cancellation fee; the details are governed by the terms and conditions.
In an emergency
When it cannot wait
If your symptoms are acute, please do not wait for your appointment.
In an emergency please call 144. MEDINO is a practice, not an accident and emergency department.
See you soon at the MEDINO Medical Centre.
If anything is unclear beforehand, reception can be reached by phone or email.
+43 1 226 5567 servus@medino.at
Approved by Daniel Tourou on 1 September 2026